TERMS & CONDITIONS — Studio Core 7
Last Updated: 21/12/2025
Location: United Kingdom
1. General Terms
1.1 By booking or attending any class, private session, workshop, or event at Studio Core 7, you agree to these Terms & Conditions.
1.2 Studio Core 7 may amend these terms at any time.
1.3 All participants must be aged 18 or over, unless attending a designated youth class.
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2. Health, Safety & Physical Readiness
2.1 By participating in any class, you confirm that you are physically capable of taking part and have no medical condition that prevents safe participation. Failure to complete the PARQ sent by email before your class may result in being unable to participate in the class.
2.2 You must inform your instructor before class of:
• Pregnancy
• Injuries (current or past)
• Medical or mobility conditions
• Any changes to your health that may affect safety
2.3 Participation is at your own risk. If you experience any dizziness or pain during your class you should stop immediately and consult a doctor.
2.4 Studio Core 7 is not liable for any injury or death caused by:
• Failure to follow instructions
• Misuse of equipment
• Undisclosed medical conditions
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3. Grip Socks Requirement
3.1 Grip socks are required for all Reformer classes for hygiene and safety.
3.2 Clients without grip socks may be required to purchase a pair before joining the session.
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4. Booking & Payments
4.1 All classes must be booked in advance via Studio Core 7’s online booking system.
4.2 Payment must be made at the time of booking unless you hold an active membership or class pack.
4.3 All pricing is listed in GBP (£).
4.4 Memberships classes/sessions and class packs are non-transferable and may only be used by the named client.
4.5 Prices may be updated at any time; changes apply to future purchases only.
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5. 48-Hour Cancellation Policy
5.1 All classes are non refundable. Cancellations must be made at least 48 hours before the scheduled class time to receive a class credit (to be used within 3 months of the cancelled class session subject to availability).
5.2 Late cancellations or no-shows will result in:
• Loss of the class credit
5.3 One courtesy late cancellation may be granted once per calendar year for emergencies or illness at Studio Core 7's discretion.
5.3 Repeated late cancellations or no-shows may result in temporary suspension of booking access.
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6. Refunds & Transfers
6.1 All purchases—including class packs, memberships, workshops and private sessions—are non-refundable unless required by UK consumer law.
6.2 Purchases are non-transferable.
6.3 Refund exceptions or extensions may be granted at Studio Core 7’s discretion in cases of injury, medical conditions, or extended travel.
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7. Membership Terms
7.1 Memberships renew automatically on a monthly billing cycle unless cancelled.
7.2 Members must provide 30 days’ notice in writing to cancel.
7.3 Membership freezes may be offered for:
• Medical reasons
• Pregnancy
• Extended travel
7.4 Unused classes in a membership period cannot be carried forward or refunded.
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8. Class Packs
8.1 Class packs are valid for 12 months from the date of purchase.
8.2 Expired credits cannot be extended unless agreed in writing under exceptional circumstances.
8.3 Class packs are not valid for private or duet sessions unless specifically stated.
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9. Studio Etiquette
9.1 Please arrive 5 minutes before class starts. Late entry may not be permitted for safety reasons.
9.2 Mobile phones must be set to silent and kept off the studio floor.
9.3 Appropriate clothing is required; grip socks are mandatory for Reformer sessions.
9.4 Equipment must be used as instructed and cleaned after use where required.
9.5 Respectful behaviour is expected towards staff and other clients.
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10. Liability Waiver
10.1 You acknowledge that Pilates involves physical activity and may carry risks.
10.2 By participating, you accept full responsibility for your own health and wellbeing.
10.3 Studio Core 7, its instructors, and staff are not responsible for:
• Personal injury
• Loss or damage of personal items
• Any incidents arising from failure to follow guidance
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11. Lost Property
11.1 Studio Core 7 is not responsible for lost, damaged, or stolen items.
11.2 Unclaimed items will be held for 14 days and then donated or disposed of.
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12. Photography & Marketing
12.1 From time to time, Studio Core 7 may capture photos/videos for social media or marketing.
12.2 If you prefer not to appear in any media, please inform a staff member before class.
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13. Illness Policy
13.1 Please do not attend the studio if you are unwell or showing symptoms of contagious illness.
13.2 Studio Core 7 reserves the right to refuse participation if a client appears unwell.
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14. Governing Law
These Terms & Conditions are governed by the laws of England & Wales. Any disputes shall be resolved in the UK courts.